Statement by Crisis Text Line on Anthony Bourdain and Kate Spade
May 2018 Newsletter
We offer our condolences to the family, friends, and loved ones of Anthony Bourdain and Kate Spade, as well as to the countless people impacted by their work.
Their deaths have brought suicide into the public conversation. It’s crucial that this conversation remain focused on prevention and support for those in pain.
How to Spend Mother’s Day On Your Own Terms
GDPR Compliance, UK Launch, 5th Birthday, and Mother’s Day Data
April 2018 Newsletter: Emotional Abuse
If Mother’s Day is painful for you, you’re not alone—it’s okay if your Sunday doesn’t match the “breakfast in bed” ideal.
Helping a Friend in Crisis Via Text
We recently expanded our mandated reporting policy to be inclusive of emotional abuse. Here’s what we’ve learned about emotional abuse conversations.
Building a Brand Voice
We’ve all gotten that text: whether it said “I’m feeling lost,” or “I need help,” or “I don’t know what to do,” we know what it feels like to receive a text from a friend in some kind of crisis. Reading a text from someone in pain, you may feel concerned, helpless, or even panicked.
Detecting Crisis: An AI Solution
Empathy and innovation. These are the words that have long defined the Crisis Text Line brand. They how we present ourselves to our community and the world at large: responses to social media comments, feedback to Crisis Counselors, and every post in this blog!
What is Loris.ai?
In July 2017, The Cool Calm presented a post on how Crisis Text Line was using machine learning to triage texters by severity. This post follows up on the evolution of that product.
My Journey to Intuitive Eating
Why sell t-shirts when you can sell the thing your organization does best?
There isn’t a before-and-after shot that can capture how my journey changed me, because a photo can’t show the happiness, peace and self-love I now feel.