The Cool Calm

The Cool Calm is the Crisis Text Line blog. Insights, data, stories, and other looks at our work in crisis intervention and technology.

At Crisis Text Line By the Numbers In Our Words For Your Health On Your Radar

Confessions of a Crisis Counselor: Five Perks of Volunteering

Crisis Text Line checks all the boxes: it gives me a sense of purpose, provides continuing education, connects me with a global network of fellow empathy warriors, and allows me to help others whenever, wherever.

On Your RadarJeff Schrum, Crisis Counselor AmbassadorDecember 18, 2019crisis counseling, Crisis Counselor Ambassador

A Mental Health Reminder: You Are Not Alone

Every day we have 1,440 minutes to make a positive impact on the world. Here’s how I use mine.

In Our WordsCaitlin Bagdan, CoachDecember 16, 2019mental health, coach, Crisis text line, crisis counseling

Give Time with Me in 2020

The key to being a great Crisis Counselor? Trusting your gut.

On Your RadarKatelynn Walker, Crisis Counselor AmbassadorDecember 12, 2019Giving Time, crisis counseling, Crisis Counselor Ambassador

Creating A New Holiday Card

For me, navigating the holidays with a blended family has meant everything from meeting my daughter’s dad at a gas station on Christmas Day to get her back to him, to arriving at my parents’ house alone to celebrate Thanksgiving. And it’s hard.

In Our WordsKate Townsend, CoachDecember 9, 2019holidays, holiday stress, family, relationships

Final Exams Pump Up #LyricsToLiveBy

Press pause on the low-fi study beats. We’re bringing you all of the pump-up jams to ease your stress and anxiety and to motivate you to crush your next big exam.

In Our WordsLaurel SchwartzDecember 9, 2019music, final exams, studying, school, lyrics to live by

How I Gave a Little and Got a Lot by Becoming a Crisis Counselor

I love connecting with texters. I love that I don’t have to fix their problems. That simply by listening, empathizing, and validating, I am helping them.

At Crisis Text LineBrenda Ferber, Crisis CounselorDecember 6, 2019crisis counseling, Crisis Counselor, Crisis Counselor Ambassador

How To Become A Crisis Counselor

Everything you need to know to become a Crisis Counselor in no time!

On Your RadarWikiHowDecember 4, 2019Crisis Counseling

This #GivingTuesday is All About #GivingTime

You can save lives next year. Apply to become a Crisis Counselor

Laurel SchwartzDecember 3, 2019

Simply, Thank you.

Thanksgiving coming up has us thinking all about gratitude. In 87% of our all convos texters said they were “thankful” or “grateful” or gave “thanks” or “gratitude.”

In Our WordsFreddie BolognoNovember 28, 2019mental health, Crisis text line, crisis counseling, crisis counselor, thanksgiving

Bring Crisis Text Line Home for the Holidays

Five ways 741741 can help you in a holiday crisis.

For Your HealthLaurel SchwartzNovember 26, 2019holidays, mental health, Crisis text line