COVID-19 is top of mind around the world—and for our texters. Everything from acute anxiety about public health to the best words to help each other cope, here’s what our Chief Data Scientist is seeing in our data about the pandemic.
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Data analysis shows people with military experience express crisis differently than people without military experience.
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Halloween is this week, so we thought it was a good time to dive into our data and find out what’s really scaring our texters? The answer: school, social media, the election.
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Research shows that Crisis Counselors develop their own unique voice as they become more versed in helping texters.
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One hundred million messages is a LOT. It represents five and half years of hard work, a lot of lines of code, and a ton of love.
In honor of all this amazingness, we’ve rounded up 100 fun facts, interesting stats, and impactful data.
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In order to decrease suicide, we have to make space for survivors of suicide loss and suicide attempts to share their experiences.
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Throughout the month of June we asked our Crisis Counselors for words of affirmation that they would want to pass on to our LGBTQ+ texters.
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In July 2017, The Cool Calm presented a post on how Crisis Text Line was using machine learning to triage texters by severity. This post follows up on the evolution of that product.
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How is my favorite hip-hop artist doing, mentally? This is a question that might not have been on anyone’s mind as recently as a few years ago, but the mental health conversation has found itself on hip-hop’s main stage.
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With mental health, there are so many times where I’ve worked with clients who knew what tool to use just like this student did, yet had no idea how to use it effectively.
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