In July 2017, The Cool Calm presented a post on how Crisis Text Line was using machine learning to triage texters by severity. This post follows up on the evolution of that product.
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The Cool Calm is the Crisis Text Line blog. Insights, data, stories, and other looks at our work in crisis intervention and technology.
In July 2017, The Cool Calm presented a post on how Crisis Text Line was using machine learning to triage texters by severity. This post follows up on the evolution of that product.
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