100 Cohorts of Crisis Counselors—Our Empathy MVPs!

In just over six years, we’ve trained one hundred cohorts of Crisis Counselors. They’re Empathy MVPs helping texters with everything from anxiety and depression to bullying and school.

I Was Stuck in a Rut. Becoming a Crisis Counselor Gave Me a New Spark.

What could I, a veteran clinician, learn from becoming a crisis counselor at a new non-profit staffed by many professionals who were in diapers when I was received diplomas?

In Our WordsClaudia Boles (Crisis Counselor)January 7, 2019volunteering, Crisis Counselor

Saving Lives Before You Sleep

We asked our Crisis Counselors (CCs) who take conversations at night, which are often our busiest times, just what makes nighttime shifts so special.

In Our WordsOur Crisis Counselors October 16, 2018volunteering, Crisis Counselor

5 Benefits of Being a Crisis Counselor

We asked our community, "What have you gotten out of being a Crisis Counselor?"

On Your RadarCrisis Text LineFebruary 20, 2018volunteering, Crisis Counselor

Dear New Crisis Counselor...

Congratulations on your first real conversation with a texter! Chances are you’ll never forget it. We’ve all been exactly where you are, and we remember how it feels.

By the NumbersCrisis Text LineSeptember 13, 2017volunteering

What Crisis Counseling Taught Me About Parenting

I see now that something that would be a minor blip on my radar today (at 43) would have been a major crisis for my younger self. I’ve realized that the types of problems my kids are beginning to have now are likely not going to be solved by me telling them to shake it off.

In Our WordsMaureen Tarnuzzer (Crisis Counselor)July 26, 2017volunteering

Wired for Warmth: My Experience as An Autistic Crisis Counselor

My name is Danielle Ryer and I am autistic. I’m also a Crisis Counselor.

In Our WordsDanielle Ryer (Crisis Counselor)July 19, 2017volunteering, Crisis Counselor

The Cool Calm