The Cool Calm

The Cool Calm is the Crisis Text Line blog. Insights, data, stories, and other looks at our work in crisis intervention and technology.

At Crisis Text Line By the Numbers In Our Words For Your Health On Your Radar

Posts by Ari Llaurador-Brody, Crisis Text Line Coach

What Are Strength IDs?

The data-driven kind words to help you in any hard conversation.

In Our WordsAri Llaurador-Brody, Crisis Text Line CoachNovember 25, 2019mental health, crisis counseling, crisis counselor, anxiety, depression

What is Crisis Counseling?

Here’s the TLDR on becoming an Empathy MVP.

At Crisis Text Line, On Your RadarAri Llaurador-Brody, Crisis Text Line CoachNovember 4, 2019crisis counseling, Crisis Counselor, Crisis text line, coach

100 Cohorts of Crisis Counselors—Our Empathy MVPs!

In just over six years, we’ve trained one hundred cohorts of Crisis Counselors. They’re Empathy MVPs helping texters with everything from anxiety and depression to bullying and school.

At Crisis Text LineAri Llaurador-Brody, Crisis Text Line CoachOctober 16, 2019volunteering, Crisis Counselor, Mental Health, community, Coach