The Cool Calm is the Crisis Text Line blog. Insights, data, stories, and other looks at our work in crisis intervention and technology.
Our volunteers don’t just want to practice; they want their roleplays to feel real. Squeezing responses in between a static texter-side script feels clunky and fake. We know; we tried that method, too. So we needed a simulator that responded smartly to any message a trainee sends.
Read MoreWe're thrilled to announce a new partnership that will bring Crisis Text Line's resources in front of The Mighty's wide-reaching readership.
Read MoreWhile we’ve shared our learnings in a variety of ways, we haven’t had a central hub from which to share our stories. Until now.
Read MoreIn crisis? Text HOME to 741741 for free, 24/7 support in the US from a trained Crisis Counselor.
Interested in volunteering? We’ll give you the skills - You’ll never even have to leave your couch! Apply here.
